The Napkin, The Melon and The Monkey by Barbara Burke


Olivia works in a call center and has to deal with abuse from unhappy people every day. One day, she had enough and lashed out. Now she is terrified that she has just cost herself her job.

When she talks to Isabel about her ordeal, she receives the following advice:

SODA (Stop. Observe. Decide. Act)—a sure-fire formula for remaining calm in any situation

Unplugging—a centuries-old practice to reduce anxiety and promote creativity

Aha!s—22 practical insights that become the framework for living a happy life

I have worked in customer service and I know from experience that it is not always easy. I have felt Olivia's frustration and I have had my share of blow ups. I found this to be an insightful book that can help when dealing with someone who frustrates you, in-laws, siblings, co-workers, etc.

Hay House, Inc.
9781401925734
February 2010
144 pages
$19.95 US




One of my readers will receive a copy of this book
Open to residents of the US and Canada
The book will be mailed out by the sponsor

GIVEAWAY ENTRIES HAVE CHANGED!
LEAVE A SEPARATE COMMENT FOR EACH INDIVIDUAL ENTRY.

(EXAMPLE: if it says +5, leave 5 separate entries)

ENTRIES:

Leave all entries in one comment or separate comments:
+1 for commenting
+1 for following this blog
+1 for following me on twitter
+5 for sharing this contest -make sure you leave the link in your comments (on your blog, -sidebar counts, Myspace, Facebook, Twitter, etc.) THIS CAN BE DONE ONCE A DAY
+1 for following my other blog It’s My Life.
+1 for friending me on Facebook here.
+1 for grabbing my button and placing it on your sidebar - leave link or your this entry does not count.
+2 for following my girl Krista's blog

*Current friends/followers receive the extra points as well - just make sure you remind me in the comments*

**Must leave an email address in comment or must be visible in blogger profile**

Winners will be chosen Feb. 25th and notified via email. The winners will have 48 hours to send me their mailing info or another winner will be chosen.

Disclosure: I was provided with a copy of this book so that I could write an honest review.  If you purchase a book using my Amazon or Barnes and Noble link, I will receive a small portion of the purchase price.



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Comments

Linda Kish said…
I'd love to win this book.

lkish77123 at gmail dot com
Linda Kish said…
follower

lkish77123 at gmail dot com
Linda Kish said…
I also follow your other blog

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Simply Stacie said…
1 for commenting
+1 for following this blog
+1 for following me on twitter
+1 for following my other blog It’s My Life.
+1 for friending me on Facebook
+1 for grabbing my button and placing it on your sidebar - http://stacievaughansblog.blogspot.com
+2 for following my girl Krista's blog
DarcyO said…
I'd love to read this one.

dlodden at frontiernet dot net
DarcyO said…
follower

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DarcyO said…
follow on Twitter (darcy1956)

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enyl said…
The title sure grabs your attention and peaks your curiosity.
enyl(at)inbox(dot)com
enyl said…
Google Friend Connect follower.
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enyl said…
Following Krist's blog.
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enyl said…
Following Krista's blog.
enyl(at)inbox(dot)com
enyl said…
Following on Twitter.
enyl(at)inbox(dot)com
enyl said…
Facebook fan.
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enyl said…
Following It's My Life blog.
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McBetty said…
Entry # 1 - comment I'm intrigued! What does a napkin, a melon and a monkey have in common? I want to read this book!
bmcbroom at gmail dot com
McBetty said…
Follower your Readaholic blog

bmcbroom at gmail dot com
McBetty said…
following you on twitter

bmcbroom at gmail dot com
McBetty said…
Following you on It's My Life blog

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McBetty said…
You wanna know what I think --- following Krista's blog
1 entry of 2

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McBetty said…
You wanna know what I think --- following Krista's blog
2nd entry of 2

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McBetty said…
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2 of 5
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Lee P said…
I work with the public and some of these people are insane! Today I had a lady flip right out on me because she said the debit machine was too slow! She actually demanded to talk to the manager. What a nut! I think I could really benefit from this book because dealing with the public is so hard. Most are very nice but then you get that ONE crazy person that makes absolutely no sense. Thank you for this giveaway and allowing me to vent at the same time!

chinook92 at gmail dot com
Lee P said…
I tweeted your giveaway #1:

http://twitter.com/chinook92/status/9213454342

chinook92 at gmail dot com
Lee P said…
I tweeted #2:

http://twitter.com/chinook92/status/9213454342

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Lee P said…
I tweeted #3:

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chinook92 at gmail dot com
Lee P said…
I tweeted #4:

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Lee P said…
I tweeted #5:

http://twitter.com/chinook92/status/9213454342

chinook92 at gmail dot com
Lee P said…
I follow Readaholic via Google Friends.

chinook92 at gmail dot com
Lee P said…
I follow you on Twitter as chinook92

chinook92 at gmail dot com
Lee P said…
I follow It's My Life via Google Friends.

chinook92 at gmail dot com
Lee P said…
We are FB friends, Lee Pearson

chinook92 at gmail dot com
Lee P said…
I follow Krista's blog via Google Friends #1

chinook92 at gmail dot com
Lee P said…
I follow Krista's blog via Google Friends #2

chinook92 at gmail dot com
This sounds like an awesome book!

misusedinnocence@aol.com
I follow.

misusedinnocence@aol.com
justpeachy36 said…
justpeachy36@yahoo.com

Please enter me in the giveaway.
Darcie K. said…
I would love to read this
dmkayes@gmail.com
Darcie K. said…
I follow your blog
dmkayes@gmail.com
Darcie K. said…
I sent a facebook friend request
dmkayes@gmail.com
Darcie K. said…
I follow Krista's blog #1
dmkayes@gmail.com
Darcie K. said…
I follow Krista's blog #2
dmkayes@gmail.com
Nancye said…
I would love to win this book. Thanks for the chance!

nancyecdavis AT bellsouth DOT net
Nancye said…
Follower

nancyecdavis AT bellsouth DOT net
Nancye said…
I follow you on Twitter

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Nancye said…
I follow It's My Life

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Nancye said…
Facebook Friend

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Nancye said…
I follow Krista's blog

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Nancye said…
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#2
Nancye said…
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